At Monarch Mobility, we offer a range of ways for you to secure your ideal mobility scooter. We believe that everyone has the right to enjoy the independence and freedom owning a scooter can bring, even if paying for it all up front isn’t possible. Read this page to find out about the different payment methods you can choose from.
If you would like to talk to one of our friendly team about the various options available, please call us on 0800 002 9633 or complete the form below.
Cash
We know that some people still prefer to pay for most items with cash, and we are happy to accept this as payment for any of our scooters, rise and recline chairs or other products. Monarch Mobility has been established as a trusted brand since 2001 so you can rest assured that your money will be in safe hands when you buy your next mobility aid at our showroom.
It is, of course, important to acknowledge that carrying a significant amount of money on your person comes with inevitable security risks. For this reason, ensure you always have someone you trust with you when leaving the house with cash, or consider switching to alternative payment methods for large purchases.
Card
The most popular way to pay for our mobility scooters outright is via debit or credit card. Choosing this option will give you the peace of mind of knowing your new vehicle has been fully paid for before you even take it away so you can look forward to years of use without having to worry about any further expense.
Paying by card will not come with any hidden fees and, as we are fully authorised and regulated by the Financial Conduct Authority, we can guarantee that every penny you spend at Monarch Mobility will be secure and fully accounted for.
Finance
Why use DivideBuy?
Interest free instalments
Check eligibility, no effect on credit score
Repayment automatic
Quick and easy
Spread the Cost, Interest Free
Add items to your basket
Go to checkout and select DivideBuy
Provide some personal details, get an instant credit decision
Pay first instalments
Your goods are on their way
FAQs
DivideBuy interest free credit is available on products/services from £50 to £6000. Credit is available from 2 to 12 months. Credit
offered is set by the retailer.
• Applicants must be aged between 18 and 75
• Be a permanent UK resident
• Have a valid debit or credit card
• Have a valid UK mobile number
• Have a valid email address
Yes. A credit check is performed to assess your eligibility and affordability. DivideBuy also has a quick check service so you can assess your eligibility for DivideBuy credit that will not affect your credit file.
Payment is collected via a Continuous Payment Authority (CPA). This method uses your long card number, expiry date and threedigit CV2. Payments will be collected automatically on the date your instalment is due.
To guard against fraudulent applications, we are only able to deliver goods to your home address.
The first step is to contact the retailer directly to cancel your order. If you have already received your order, you’ll need to arrange for it to be returned using the retailer’s returns process. The retailer will then contact us to confirm your order has been returned, so we can issue a refund and cancel your credit agreement.
We’re sorry that your application was declined. Unfortunately, we have no influence over the credit decision and we’re unable to find out why your application was denied. DivideBuy is not permitted to share application information with us
For any questions related to DivideBuy interest free credit please contact DivideBuy by visiting www.dividebuy.co.uk. For a full list of FAQs please click here.
No. There are no APR or hidden charges. We do reserve the right to add late payment fees to your account in the event of you missing payments. This is all explained in your credit agreement before you electronically sign at the checkout process.
To manage your account and make payments, you can log in https://accounts.dividebuy.co.uk/
DivideBuy will need to approve any deliveries to addresses other than the application/billing address. Without their approval, we will not be able to ship to a different address as fraud prevention measures apply. To have goods delivered to another address, once you have placed your order and paid a first instalment, you need to contact DivideBuy directly who will then notify us of the changes.
How can I contact DivideBuy?
Email: hello@dividebuy.co.uk
Or via the DivideBuy live chat facility at dividebuy.co.uk
Instalment Plans are provided by DivideBuy (DivideBuy is a trading name of Rematch Credit Limited, company number 08097204. Credit subject to status and age. Terms & conditions apply. Dependent on your credit score, you may be asked to pay a deposit or assign a guarantor.)
We understand that not everyone is able to purchase large items such as mobility scooters outright, which is why we also offer a fantastically affordable alternative. Our interest-free, 0% finance option means that you can borrow what you need to secure the product that is right for you – not simply what you can afford at the time – and pay it back at a rate and amount that you feel is manageable.
Monarch Mobility Limited is registered in England and Wales No 04241285. We are credit broker and only offer credit products from a panel of lenders. Monarch Mobility Limited is authorised and regulated by the Financial Conduct Authority FRN 674659. Credit subject to age and status.
